Here’s one four-letter word straphangers just won’t use.
A new survey that asked subway riders what they “love” most about the MTA found that nearly a third refused to name anything.
“I don’t use the word ‘love’ in the same sentence with the ‘MTA,’” was the second most popular response in the multiple-choice survey, garnering 31 percent of the vote.
The majority of respondents — 38 percent — cited the “convenience” as the number one reason they loved the MTA.
Sixteen percent cited “other,” five percent said “my fellow riders,” and four percent said “my boss can’t reach me.”
Not one of the 248 respondents in the Straphangers Campaign Survey chose the “fare discounts” option.
“That’s sort of what I like the best,” said Gene Russianoff, head of the Straphangers. “I can live in New York without my car.”
He was also surprised that only 31 percent of people couldn’t pick something to love about the often maligned-agency, particularly because fare hikes are coming in weeks.
“We’re a grudging lot. New Yorkers are pretty picky about their government services,” he said.
The MTA said in a statement “We aim to give our customers reasons to love us – and even if they don’t, we’ll keep trying.”
jennifer.fermino@nypost.com
Unlucky in love: MTA struggling to seduce straphangers
This article
Unlucky in love: MTA struggling to seduce straphangers
can be opened in url
http://valuablenewster.blogspot.com/2013/02/unlucky-in-love-mta-struggling-to.html
Unlucky in love: MTA struggling to seduce straphangers
